Telecommunications :

Cell phone subscribers could quickly be allowed to modify from a postpaid connection to pay as you go and vice versa through the use of an OTP-based authentication and with out a want to vary SIM card, based on an official DoT word.

Business physique Mobile Operators’ Affiliation of India (COAI) has proposed the mechanism to the Division of Telecom (DoT) and the division has requested telecom operators to hold out proof of idea (PoC) on the identical.

The ultimate determination on permitting the change within the account will rely upon the result of PoC, based on the DoT word.

“The PoC for conversion from pay as you go to postpaid and vice versa could also be carried out by the telecom service suppliers as per the process…The choice concerning implementation of the process shall be taken after the evaluation of the result of the PoC,” DoT ADG Suresh Kumar stated within the word issued on Might 21.

The COAI, whose members embody Reliance Jio, Bharti Airtel and Vodafone Concept, had requested the DoT on April 9 for permission to permit cell prospects emigrate from pay as you go to postpaid and vice versa with out endeavor contemporary KYC process and through the use of OTP (one-time password) based mostly authentication.

“OTP based mostly authentication has turn into a suitable norm in all sectors within the latest previous and many of the citizen centric companies are being supplied with OTP authentication. Contactless companies within the current period are to be promoted for subscriber comfort and in addition for ease of doing enterprise,” the word stated.

Below the proposed course of, cell subscribers prepared to vary their present cell connection from pre-paid to postpaid or vice versa must ship a request to their service supplier by means of SMS, IVRS, web site or authorised app.

Upon receiving the request, the subscriber will get a message acknowledging the request for conversion of the cell account together with a novel transaction ID and an OTP which shall be legitimate for 10 minutes.

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The profitable verification of the OTP shall be handled as consent of the subscriber and the telecom operator will inform him in regards to the date and time from when the conversion shall be thought-about efficient.

“The disruption of companies, if any, throughout the stated conversion shall not exceed half-hour,” the DoT word stated.

At current, over 90 per cent of cell subscribers are utilizing pay as you go service.

Below the proposed facility, there shall be no change within the possession of cell connection and the SIM card will stay within the possession of the shopper.