Jio approaches Trai with grievance over new Vodafone Concept tariff plans
Reliance Jio is learnt to have written to the sector regulator Trai complaining that the brand new tariff construction of Vodafone Concept allegedly restricts entry-level clients to port their cell quantity from its community, in accordance with official sources.
Vodafone Concept (VIL) in November raised cell providers and information charges by 18-25 per cent. Beneath the brand new tariff construction, VIL elevated the entry degree plan with 28 days validity to ₹99 from ₹75 however the entry-level plan shouldn’t be bundled with SMS service.
“Jio has complained to Trai that VIL new tariff restricts individuals choosing low worth plans from porting their cell quantity as outgoing SMS facility shouldn’t be obtainable within the entry degree plans of VIL,” the supply stated.
In keeping with the Jio grievance, VIL is offering SMS service in plans priced at ₹179 and above.
E mail queries despatched to Jio and VIL didn’t elicit any reply.
NGO Telecom Watchdog had additionally filed a grievance earlier than Trai on the identical concern on the day the brand new tariff of VIL grew to become efficient.
“Vodafone Concept has elevated the tariff plan throughout the packages…nevertheless, our speedy concern is about their step during which they’ve moved SMS providers to a better tariff bracket i.e. ₹179 package deal, minimal. As you already know for porting out SMS service is required. If a client desires to port out, he should first pay ₹179 to get the tariff plan with SMS service,” the NGO stated.
It alleged that the transfer of VIL is to cease the customers from transferring to different telecom networks for higher providers.
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“We’re extremely shocked to notice that such form motion by Vodafone Concept has gone unnoticed as far as Trai has not initiated any motion to guard the curiosity of customers. Actually, the SMS providers ought to be obtainable within the lowest tariff plan,” Telecom Watchdog stated.
This story has been printed from a wire company feed with out modifications to the textual content. Solely the headline has been modified.